How inquiry information is handled.

Last updated: August 24, 2026

Information we collect

When you send an inquiry, we may collect your name, business email, country or region, product requirement, message and any file you choose to upload. We may also receive standard website analytics data such as page views, device type and general traffic source.

How we use information

Information is used to review RFQs, prepare quotations, communicate about products and delivery, coordinate relevant supply or inspection support, prevent abuse and improve the website.

RFQ files and sharing

Drawings, specifications and purchasing documents are used to evaluate your inquiry. When necessary to prepare a quotation, relevant information may be shared with suitable supply, processing, inspection or logistics partners. We aim to limit sharing to what is reasonably required for the requested service.

Service providers

The website may use third-party services for form delivery, analytics, security and hosting. These providers process information under their own terms and privacy practices.

Retention and security

We retain inquiry information for as long as reasonably necessary for quotation, order follow-up, legal obligations and legitimate business records. No internet transmission or storage system can be guaranteed to be completely secure.

Your choices

You may request correction or deletion of personal information, subject to applicable legal and business-record requirements, by contacting us at laixitrade@gmail.com.

Contact

Questions about this policy can be sent to Laixi (Shandong) Special Steel Co., Ltd. at laixitrade@gmail.com.