Commercial questions
What buyers usually confirm before ordering
What is the minimum order quantity?
MOQ depends on the grade, form, size, condition, certification and available supply route. It is confirmed only after the complete RFQ is reviewed.
Can you provide samples?
Sample feasibility and cost depend on the material, dimensions, available route and delivery destination. State the required sample size and inspection purpose in the RFQ.
How is lead time confirmed?
Lead time is quoted after material availability, processing, inspection, documentation, packing and transport requirements are defined.
Which payment terms are available?
Payment terms are agreed in the commercial quotation according to order value, production route and buyer review. No universal payment term is promised on the website.
Can the order include EN 10204 3.1 documentation?
State the required certificate and any additional test or traceability fields in the RFQ. Documentation scope is confirmed before order acceptance.
Can a third party inspect the material?
Third-party inspection can be coordinated when requested before quotation. The inspection agency, hold points, cost and acceptance criteria must be agreed in writing.
How is export packing selected?
Wooden cases, pallets, surface protection, moisture protection and marking are selected according to product form, transport route and buyer requirements.